Sales Executive - Freight Forwarding FIBS Logistics

About FIBS Logistics

Job Description

As a Business Development professional, your primary responsibility will be to generate new business opportunities within the freight forwarding industry. You will achieve this by identifying and targeting potential customers while developing and implementing effective strategies to build a strong pipeline of prospects. It is crucial to establish and nurture relationships with key decision-makers in client organizations to drive business growth. Your success will be measured by meeting or exceeding sales targets and key performance indicators (KPIs) set by the management. To achieve this, you will create and execute strategies to increase sales and market share in the freight forwarding sector. Utilizing sales data analysis, you will forecast revenue, identify trends, and make necessary adjustments to your strategies. Maintaining and enhancing long-term relationships with existing clients is essential. By providing exceptional service and support, you will ensure high levels of customer satisfaction. As the main point of contact for customers, it will be your responsibility to address their needs promptly and professionally. Additionally, you will be required to keep accurate records of sales activities, client communications, and pipeline status in the CRM system. Regular updates to management on progress against sales targets and market developments will be expected from you. Furthermore, you will prepare reports on sales forecasts, customer feedback, and competitor activities to contribute to the overall business strategy. Collaboration with the operations team is vital to ensure the smooth execution of freight forwarding services and to maintain customer satisfaction. Your role will involve working closely with the operations team to deliver exceptional service and meet the needs of the customers efficiently.,