Sales Executive Fylfot IT Solutions

Responsibilities:

• Outbound Calling: Making calls to potential customers to introduce products/services, explain features and benefits, and generate interest. 
• Inbound Handling: Addressing customer inquiries, concerns, and complaints via incoming calls. 
• Sales & Lead Generation: Persuading customers to make purchases, schedule appointments, or convert leads into customers. 
• Customer Relationship Management: Building rapport with existing and potential clients, and maintaining positive relationships. 
• Data Management: Maintaining accurate records of customer interactions, updating databases, and following up on leads. 
• Product Knowledge: Staying updated on product features, pricing, and industry trends. 
• Goal Achievement: Meeting daily/weekly call targets and achieving sales or engagement goals. 
• Complaint Resolution: Addressing customer complaints professionally and providing solutions. 
• Reporting: Maintaining records of conversations and reporting results to team leads. 
• Compliance: Adhering to company policies and scripts during tele calling. 
• Market Research: Gathering information about customer needs and market trends. 
• Adaptability: Adjusting communication style based on customer cues and situations.