Sales Executive Green Growth Consultancy Private Limited

Outbound Calling ?Make daily outbound calls to potential or existing customers.

Promote products or services, explain features, and persuade customers.

Generate leads and set appointments for field sales teams.

Inbound Call Handling ?Answer customer queries and provide accurate information.

Resolve customer complaints or direct them to the concerned department.

Data Management ?Maintain records of calls, follow-ups, and outcomes in the CRM or calling system.

Update contact information and call status in the database accurately.

Lead Conversion ?Follow up with leads generated through campaigns or previous calls.

Achieve daily/weekly/monthly targets for lead conversions or appointments.

Customer Engagement ?Build rapport with customers for better communication and retention.

Take feedback from customers and report to higher authorities for improvement.

Reporting ?Submit daily call reports and lead status to the reporting manager.

Participate in team meetings and contribute ideas for improving calling effectiveness.

Compliance & Quality ?Follow communication scripts and company protocols.

Maintain professionalism, privacy, and compliance with call center standards.