Sales Coordinator Phifer India

Key Responsibilities:

Sales Support:

Assist the sales team in managing schedules, preparing presentations, and organizing sales meetings

Handle day-to-day administrative tasks such as processing orders, generating sales reports, maintaining customer databases, and preparing sales documentation (e.g., contracts, invoices, proposals).

Ensure sales data is accurately updated in CRM systems or sales software.

Customer Relationship Management:

Respond to customer inquiries, direct them to the appropriate sales representative, and ensure timely follow-up.

Assist with resolving customer issues and complaints by coordinating with internal teams such as support, operations, and finance.

Maintain records of client interactions, ensuring proper documentation and follow-up.

Order Processing & Documentation:

Manage the order processing workflow, ensuring orders are captured correctly, processed, and delivered on time.

Coordinate with the Assembly Units and operations teams to track orders, transport, and deliveries, ensuring customers receive accurate order updates.

Prepare sales invoice, Final, and quotations as requested by the sales team.

Sales Performance Tracking:

Generate and analyze sales reports, including key metrics such as sales targets, pipeline performance, and conversion rates.

Track sales targets and performance indicators, providing regular updates to the TSM and Regional Manager

Assist with forecasting and sales planning activities, ensuring accurate data is maintained.