Restaurant Cashier Chanakya Restaurent

Job Summary

The Restaurant Cashier is responsible for processing customer orders accurately, managing transactions, handling payments, and providing exceptional customer service. This role plays a key part in the smooth functioning of the front counter and dining area by ensuring a friendly and efficient check-out experience.

Key Responsibilities

• Greet guests warmly and assist them with placing orders (dine-in, takeaway, or delivery).
• Accurately input orders into the POS (Point-of-Sale) system.
• Process cash, credit/debit card, UPI, and mobile wallet transactions efficiently.
• Issue receipts, refunds, or change due to customers.
• Balance the cash register at the beginning and end of the shift.
• Maintain cleanliness and orderliness at the cash counter and front desk area.
• Answer customer queries regarding menu items, pricing, or promotions.
• Communicate with kitchen staff regarding order delays or customer requests.
• Manage customer complaints politely and escalate when necessary.
• Pack takeaway and delivery orders when needed.
• Assist in inventory counting and monitoring front-end supplies (like carry bags, billing paper, etc.).

Skills & Qualifications

• High School Diploma or equivalent preferred.
• Proven experience in cashiering, preferably in a restaurant or food service environment.
• Familiarity with POS systems and digital payment methods.
• Basic math and money-handling skills.
• Strong communication and interpersonal skills.
• Ability to work under pressure during peak hours.
• Attention to detail and a high level of accuracy.
• Professional appearance and customer-friendly attitude.
• Ability to stand for long periods and work flexible shifts (including weekends and holidays).

Work Environment

• Fast-paced restaurant or café setting.
• Interactions with customers, kitchen, and service staff.
• Involves evening or weekend and holiday shifts.