Reservation Consultant GOKITE TOURS AND TRAVELS

About GOKITE TOURS AND TRAVELS

Job Description

Job Description: We are seeking a dedicated and experienced Reservation Consultant with a minimum of 2 years in the travel industry. The ideal candidate will excel in managing travel bookings, coordinating with clients, and providing exceptional service to ensure seamless travel experiences. This role requires strong organizational skills, attention to detail, and a passion for the travel industry. Key Responsibilities: Handle reservations for flights, hotels, tour packages, and other travel-related services. Coordinate with airlines, hotels, and vendors to confirm bookings and address any issues. Provide clients with detailed itineraries, booking confirmations, and travel-related documentation. Respond to client inquiries and resolve reservation-related concerns promptly and professionally. Ensure all bookings are accurately entered into the reservation system and maintain organized records. Stay updated on travel industry trends, policies, and promotions to offer the best options to clients. Collaborate with the sales team to upsell travel services and enhance the client experience. Qualifications and Skills: Minimum of 2 years of experience as a Reservation Consultant or in a similar role within the travel industry. Proficiency in using reservation systems (e.g., GDS like Amadeus, Sabre, or Galileo) and other booking platforms. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Customer-centric approach with a problem-solving attitude. Preferred: Knowledge of international and domestic travel routes, destinations, and packages. Certification in travel and tourism or a related field. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Paid sick time Provident Fund Schedule: Day shift Performance bonus Yearly bonus Work Location: In person,