Repair Center Manager Retail Solution and Technologies

About Retail Solution And Technologies

Job Description

The Repair Center Manager role is a full-time on-site position based in Chennai. As the Repair Center Manager, you will be responsible for overseeing the daily operations of the repair center. Your duties will include ensuring efficient workflow, managing and training staff, maintaining inventory of repair parts, and guaranteeing high levels of customer satisfaction. In addition to these responsibilities, you will also be expected to coordinate with vendors, handle escalations, and ensure compliance with company policies and safety standards. To excel in this role, you should possess strong technical skills in repair management and maintenance, along with experience in team leadership and staff training. The ideal candidate will have expertise in inventory management, logistics, customer service, and problem-solving. Excellent communication and interpersonal skills are essential, as well as the ability to work independently and efficiently in a fast-paced environment. A Bachelor's degree in Engineering, Business Management, or a related field is required for this position. Experience working in a smartphone or tablet support center would be considered a plus.,