Relationship Manager VELOX MOTORS PRIVATE LIMITED
VELOX MOTORS PRIVATE LIMITED
Office Location
Full Time
Experience: 2 - 2 years required
Pay: INR 300000 - INR 350000 /year
Type: Full Time
Location: Mumbai City
Skills: Sales Support, Customer relationship, Sales Automation, Client handling, Sales, Customer Service, Client Management
About VELOX MOTORS PRIVATE LIMITED
Job Description
Job Description Relationship Manager
We are seeking a professional and client-focused Relationship Manager to join our team. In this role, you will be responsible for building and maintaining positive relationships with new and existing clients. You will serve as the main contact point for clients, ensuring that their needs are understood, addressed, and followed up on in a timely and effective manner.
The ideal candidate will have excellent communication and interpersonal skills, along with a problem-solving mindset and a professional approach to handling client interactions. You will also work closely with internal departments to ensure smooth coordination and support in meeting client expectations.
Key Responsibilities:
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Communicate regularly with clients to understand their requirements and provide appropriate assistance.
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Develop and maintain strong professional relationships through trust and consistency.
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Serve as the clients representative within the company, ensuring clear and smooth interaction across departments.
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Track client requests, monitor progress, and follow up to ensure satisfaction.
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Maintain accurate records of all client communication, meetings, and updates using internal tools or CRM systems.
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Identify client concerns or service-related issues and coordinate with relevant teams for timely resolution.
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Support the onboarding process of new clients and ensure a seamless start-to-finish experience.
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Maintain a professional and approachable attitude during all interactions.
Qualifications and Skills:
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Bachelors degree in any discipline (Business, Management, or related field preferred).
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25 years of experience in client servicing or relationship-focused roles.
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Strong verbal and written communication skills.
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Well-organized with attention to detail.
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Comfortable working both independently and within a team.
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Familiarity with client communication tools or CRM software is a plus.