Regional Trainer - Retail Kalyan Jewellers India Limited
Kalyan Jewellers India Limited
Office Location
Full Time
Experience: 3 - 3 years required
Pay:
Salary Information not included
Type: Full Time
Location: Coimbatore
Skills: Product Training, process training, Soft Skills Training, virtual learning, Customer service training, Upselling, Digital Tools, LMS Platforms, hybrid learning, grooming training, sales etiquette training, Crossselling, luxury retail training, fine jewellery retail training
About Kalyan Jewellers India Limited
Job Description
The ideal candidate should have experience in conducting training sessions for retail frontline teams, focusing on product knowledge, process improvement, and soft skills development. You should be proficient in utilizing digital tools and Learning Management System (LMS) platforms to facilitate hybrid and virtual learning opportunities. Additionally, you should have a track record of conducting training sessions on grooming, customer service, and sales etiquette that are in alignment with brand standards. Your expertise should include training frontline teams on effective upselling, cross-selling techniques, and the handling of high-value clients. Experience in providing training for staff in luxury and fine jewellery retail would be considered advantageous for this role. Your ability to engage, educate, and empower retail employees to deliver exceptional customer experiences will be crucial for success in this position.,