Receptionist / Front Office Executive Herbal Hills Wellness Resorts

Job Description: Receptionist for Panchakarma Clinic

Job Title: Receptionist

Work Schedule:

• Timings: 9:30 AM to 7:00 PM
• Weekly Off: Monday

Key Responsibilities:

• Welcome and greet clients warmly upon their arrival at the clinic.
• Assist clients with inquiries about Panchakarma treatments and other services.
• Maintain a calm, professional, and empathetic demeanor to ensure client satisfaction.
• Schedule and manage client appointments efficiently using booking software or manual systems.
• Follow up with clients for appointment reminders and confirmations.
• Handle phone calls, emails, and walk-in inquiries.
• Maintain accurate client records and daily reports.
• Manage billing and payment transactions, ensuring accurate records.
• Coordinate with therapists to ensure a seamless flow of sessions.
• Ensure the availability of brochures, product samples, or other client materials.
• Guide clients about the clinic's herbal and Ayurvedic products.
• Maintain a record of product sales and stock levels.
• Address client concerns or escalate them to the management when required.
• Assist in promoting special offers, events, or seasonal treatments.

Required Skills and Qualifications:

• Education: Minimum HSC or Graduate in any field.
• Experience:
• 0-5 years in a similar role or Freshers with excellent communication skills are also welcome to apply.
• Skills:
• Proficient in MS Office and basic knowledge of billing systems.
• Strong communication skills
• Exceptional organizational and multitasking abilities.

Website: https://herbalhillswellness.com/

Thanks and Regards,

Sushma Patil

HR Manager

HERBALHILLS

Mobile: 8291967915