Receptionist / Front Office Executive Fostiima Business School

Job Summary:

We are looking for a pleasant and professional Front Desk Executive to manage our reception area. As the first point of contact for visitors and clients, the ideal candidate will have a friendly personality, excellent communication skills, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary materials (brochures, forms, stationery, etc.).
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Schedule and confirm appointments and meetings.
• Provide basic and accurate information in-person and via phone/email.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
• Coordinate with other departments for smooth office operations.

Requirements:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Good written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Minimum qualification: High School diploma; additional certification in Office Management.