React JS Support Engineer i-Qode Digital Solutions Private Limited

About I-Qode Digital Solutions Private Limited

Job Description

• Provide technical support for React.js applications.
• Assist clients in troubleshooting issues related to user interface and functionality.
• Collaborate with development teams to identify product improvements.
• Debug and resolve bugs reported by users.
• Participate in training sessions for clients on software use.
• Document issues and solutions in a knowledge base.
• Implement changes and updates to enhance user experience.
• Manage and prioritize support tickets efficiently.
• Gather user feedback to inform development strategies.
• Assist in the integration of APIs and backend systems.
• Monitor application performance and suggest optimizations.
• Work closely with QA teams to ensure high-quality deliverables.
• Provide insights for potential features and enhancements.
• Assist in maintaining technical documentation.
• Stay updated with the latest trends in web development.

• Bachelor s degree in Computer Science or related field.
• Proven experience in React.js development and support.
• Strong understanding of JavaScript, HTML, and CSS.
• Familiarity with RESTful APIs and third-party libraries.
• Excellent troubleshooting and debugging skills.
• Strong problem-solving abilities and critical thinking.
• Experience with version control systems such as Git.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills for customer interactions.
• Prior experience in a customer support role is a plus.
• Familiarity with agile methodologies is preferred.
• Willingness to learn new technologies and adapt to changing environments.
• Attention to detail and a strong commitment to quality.
• Ability to manage time effectively and prioritize tasks.
• Proactive attitude towards identifying and solving problems