PATIENT COORDINATOR CUM FOE CENTER FOR SPORTS INJURY

About CENTER FOR SPORTS INJURY

Job Description

Job Title: Female Patient Coordinator Location: Center for Sports Injury Indias Leading Orthopaedics Hospital Department: OPD (Outpatient Department) Job Type: Full-Time Language Requirement: Fluent English (spoken and written) About the Hospital: Center for Sports Injury is Indias top orthopaedic hospital offering world-class treatment under one roof. We specialize in advanced care for sports professionals and individual orthopaedic patients, providing comprehensive services including consultations, diagnostics, surgeries, rehabilitation, and physiotherapy all at a single location. Position Overview: We are looking for a well-spoken, professional Female Patient Coordinator to join our team. The ideal candidate must have excellent communication skills in English and a strong background in patient handling, appointment management, billing coordination, and OPD operations. Key Responsibilities: Patient Booking & Scheduling: Handle OPD appointment bookings via phone, walk-ins, and online platforms Coordinate schedules with doctors and departments Follow up with patients for appointment reminders and rescheduling Patient Handling & Assistance: Greet patients and provide a welcoming environment Guide patients through hospital procedures, departments, and consultation rooms Ensure smooth OPD flow and manage patient queues effectively Patient Queries & Support: Respond to patient inquiries professionally and promptly Address concerns related to services, procedures, and consultations Coordinate with medical and administrative staff for quick issue resolution Generate estimates and billing summaries Ensure accuracy and transparency in billing OPD Administration: Maintain and update patient records in the hospital software system Prepare daily OPD reports and submit to the concerned departments Maintain cleanliness and orderliness in the OPD area Candidate Requirements: Gender: Female (as per hospital requirement) Education: Graduate in any discipline (Healthcare/Administration preferred) Experience: 13 years in hospital front desk or patient coordination roles Skills Required: Fluent in English and Hindi (spoken and written) Excellent interpersonal and communication skills Good computer knowledge (MS Office, Hospital Management Software) Organized, patient-friendly, and capable of handling pressure. What We Offer: Opportunity to work at Indias best orthopaedic hospital Professional and supportive work environment Exposure to top doctors and advanced medical practices Career growth and learning opportunities How to Apply: Send your updated resume with a recent photo to: Centerforsportsinjury@gmail.com For more details, contact: 8802290836 Job Type: Full-time Schedule: Day shift Evening shift Morning shift Rotational shift Work Location: In person,