Operations Support Executive - In Mohan Estate Branch Nexify World
Nexify World
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Interpersonal Skills, Logistics, strong communication, Excel Proficiency, Internetbased tools proficiency, Multitasking, Prior experience in operations, Driver Coordination
About Nexify World
Job Description
The Operations Support Executive plays a critical role in ensuring smooth coordination between service centers and field drivers to support timely and high-quality vehicle pickup and drop-off services. The role involves both operational execution and team coordination to uphold service standards and efficiency. Key Responsibilities: - Hire and onboard drivers in line with operational needs. - Manage and monitor the daily driver queue, assigning tasks based on demand and availability. - Communicate effectively with drivers to ensure timely vehicle pickups and drop-offs from service centers. - Address and resolve daily driver issues and hurdles proactively. - Maintain strong, collaborative relationships with assigned service centers. - Ensure seamless coordination to facilitate efficient vehicle movement and minimize delays. - Act as the primary point of contact between service centers and the driver team. - Maintain and grow the volume of bookings at each assigned service center in line with agreed targets. - Work closely with service center teams to identify growth opportunities and ensure consistent booking performance. - Use Excel and other system tools to track performance, driver activity, and operational efficiency. - Identify and escalate any system-level issues or process bottlenecks affecting service quality. - Support process improvements to increase efficiency and reduce errors in daily operations. - Provide regular feedback and suggestions to improve overall service delivery and operational support. Skills & Qualifications: - Strong communication and interpersonal skills. - Proficient in Excel and internet-based tools. - Ability to multitask and manage priorities in a fast-paced environment. - Prior experience in operations, logistics, or driver coordination is preferred. The role requires effective communication, relationship-building skills, and a good working knowledge of systems, internet tools, and Excel. Job Type: Full-time Schedule: - Day shift Performance bonus Work Location: In person Speak with the employer: +91 9811978882,