Operations Manager Bougainvilla Hospitality Services

  • company name Bougainvilla Hospitality Services
  • working location Office Location
  • job type Full Time

Experience: 6 - 6 years required

Pay: INR 350000 - INR 600000 /year

Type: Full Time

Location: Chennai

Skills: Guest Relations, housekeeping management, Team Management, Operations Management, Front Office Operations

About Bougainvilla Hospitality Services

Job Description

Looking for a well experienced and a Guest Centric Operations in-charge (FO & HK) for the reputed Guindy Lodge (Room Complex) at prestigious club at Guindy. A local candidate from Chennai will be given a preference.

Desired Skills:

Handling of FO Operations including following the SOPs defined by the Club.

Handling of Guest delight and their experience during the stay.

Ensuring the HK standards are top notch and rooms are maintained as per the star hotel standards.

Ensuring SOPs / Checklists / Checks & Controls are constituted and maintained at all times.

Daily checks for the entire property and ensure highest standards are defined and adhered to by one and all in the team.

Coordinate with the club authorities for the R&M related aspects

Ensuring billing and accounts of the guests are maintained as per defined financial policies.

Develop a healthy and a cordial work culture and string ethics