Operation Manager Wemee Corporate Gifting Company

Job Responsibilities:

As an Operation Manager, your primary responsibilities will include but are not limited to:

·      Order Management:

Oversee the processing of all orders, ensuring that they are ready for printing and

delivery on time. 

• Quality Assurance:

Check all order details, ensuring accuracy in printing specifications and product quality.

• Coordination with Teams:

Coordinate with the sales, printing, and delivery teams to ensure smooth order processing and fulfillment.

• Timely Delivery:

Ensure all orders are delivered within the promised timelines, tracking delivery status and resolving any delays.

Job Responsibilities:

• Store Lead Management:

Manage and track store leads, ensuring timely follow-up and accurate recording of customer information and inquiries.

• Inventory Management:

Monitor and manage inventory levels for all printing materials and supplies.

• Problem Resolution:

Address any issues related to order processing, printing errors, or delivery problems promptly.

• Customer Communication:

Keep customers informed about their order status and handle any concerns or inquiries they may have.

• Process Optimization:

Identify and suggest improvements to streamline the operations process for efficiency

and cost-effectiveness.

• Reporting:

Prepare regular reports on the status of orders, delivery performance, store lead management, and any operational challenges.

• Vendor Management:

Communicate with vendors and suppliers to ensure timely procurement of materials

and resolve any supply-related issues.