Online Reputation Management Executive Minds HR

About Minds HR

Job Description

As an ORM Executive at Digital Markitors located in Nehru Place, South Delhi, you will be responsible for managing and enhancing the company's public image. Your primary duties will include monitoring brand mentions across various digital platforms such as social media, news outlets, and review platforms. You will collaborate with internal teams, including executives, legal, and customer service, to ensure consistent messaging. Additionally, you will be tasked with managing external relationships with media, influencers, and other stakeholders. To excel in this role, you should have a minimum of 8 years of experience in response management on digital platforms and possess excellent customer handling skills. You must be prepared to adapt to different shifts as required and demonstrate proficiency in daily response management, including action on negative, neutral, and positive mentions. Keeping abreast of the latest tools and their functionalities is essential, along with the ability to propose and effectively communicate logical solutions. The ideal candidate for this position should exhibit excellent communication skills and strong problem-solving abilities. A Bachelor's degree in Communications, Marketing, Public Relations, Journalism, or a related field is required. Moreover, having 1-2 years of experience in PR, communications, digital marketing, or a similar role, with a focus on managing brand reputation, would be advantageous. Being a quick learner and self-motivated individual will further contribute to your success in this role.,