Non Voice Process TOVEIT TECHNOLOGIES

About TOVEIT TECHNOLOGIES

Job Description

TOVEIT TECHNOLOGIES Job Title: Non-Voice Process Executive Location: NANDANAM Work Hours: 10:00 AM 8:00 PM Week Off: Tuesday or Wednesday Experience Required: Minimum 3 Years About Us: At AL Shifa cupping clinic, we specialize in delivering top-notch aesthetic treatments with a commitment to excellence and client satisfaction. We are seeking an experienced Non-Voice Process Executive to join our team and contribute to our high standards of service and operations. Job Description: Responsibilities: - Data Management: Handle data entry, update client records, and maintain accurate information in our CRM and other databases. - Email & Chat Support: Respond to client inquiries and provide information about services via email and chat platforms, ensuring prompt and professional communication. - Documentation: Prepare and process client documentation, including consent forms and treatment records, ensuring accuracy and confidentiality. - Appointment Coordination: Assist in scheduling and rescheduling appointments through digital channels, coordinating with clients and clinic staff as needed. - Reporting: Generate and maintain various reports related to client interactions, appointment schedules, and service feedback. - Client Follow-Up: Conduct follow-up communication through email or messaging to confirm appointments, gather feedback, and provide additional information. - Support Tasks: Assist with administrative tasks, such as managing online bookings, tracking client queries, and other support functions as required. Requirements: - Experience: Minimum of 3 years of experience in a non-voice process role, preferably in a healthcare or aesthetic clinic environment. - Skills: Strong written communication skills with a keen attention to detail. Proficiency in managing emails, chat platforms, and CRM systems. - Technical Proficiency: Familiarity with office software and data management tools. - Organizational Skills: Ability to handle multiple tasks efficiently, prioritize workloads, and manage time effectively. - Adaptability: Flexibility to adapt to changing needs and processes, with a proactive approach to problem-solving. Qualifications: - Graduation; additional certification in data management or administrative support is a plus. Why Join Us - Professional Development: Opportunities for skill enhancement and career growth. - Supportive Environment: Work in a collaborative and friendly team atmosphere. - Competitive Salary: Attractive salary package commensurate with experience. How to Apply: Interested candidates should submit their resume and a cover letter detailing their experience and qualifications for the role to HR-8056216663. Job Type: Full-time Schedule: Day shift Experience: total work: 4 years (Preferred) Work Location: In person Expected Start Date: 26/08/2024,