Lead Quality Audit Brick & Bolt
Brick & Bolt
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Quality Auditing, Call monitoring, Data Analysis, Reporting, Communication skills, Analytical skills, Customer satisfaction, Process Review, Continuous improvement, sales call audit, detail orientation, Training, Mentoring, industry knowledge
About Brick & Bolt
Job Description
You are looking for a Lead Quality Audit position based in Bangalore. As a Lead Quality Audit, you will play a crucial role in upholding and overseeing the highest quality standards across projects and operations. With 4 to 6 years of relevant experience, you will bring your proven expertise in quality auditing, particularly within construction or tech-enabled industries. Your responsibilities will include monitoring customer interaction calls to ensure compliance with quality and transparency standards. You will utilize your advanced skills in Google Sheets and Excel to generate detailed reports, identifying areas of improvement. Collaboration with the sales team is essential to align quality assurance with customer satisfaction goals. Apart from your analytical capabilities to review processes and suggest enhancements, you will also train and mentor junior quality auditors. Adherence to strict deadlines and delivering high-quality results in a fast-paced environment is crucial. Keeping abreast of industry best practices and regulatory requirements will enable you to adapt processes effectively. Your role as a Lead Quality Audit will be instrumental in maintaining rigorous quality assurance standards, ensuring all projects meet stringent quality requirements and continuously improving our quality assurance processes.,