Lead Instructional Designer, LD - GOSC GXO Logistics

About GXO Logistics

Job Description

p--------------------------------------------------------------------------------------------------------------------/ph1 style=margin: 24.0pt 0.0in 0.0in;line-height: 115%;font-size: 14.0pt;font-family: Calibri, sans-serif;color: #365f91Job Title: Lead Instructional Designer, L&D/h1h2 style=margin: 10.0pt 0.0in 0.0in;line-height: 115%;font-size: 13.0pt;font-family: Calibri, sans-serif;color: #4f81bdLocation: Global Operating Service Center/h2h2 style=margin: 10.0pt 0.0in 0.0in;line-height: 115%;font-size: 13.0pt;font-family: Calibri, sans-serif;color: #4f81bdEmployment Type: Full-Time, Senior-Level/h2h2 style=margin: 10.0pt 0.0in 0.0in;line-height: 115%;font-size: 13.0pt;font-family: Calibri, sans-serif;color: #4f81bdPosition Summary: /h2p style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serifWe are seeking a highly experienced and strategic Learning Program Lead to drive complex, enterprise-wide learning and organizational development initiatives, with a strong emphasis on regulatory compliance and global stakeholder engagement. This role will serve as a critical bridge between our global subject matter experts (SMEs), enterprise stakeholders, and our offshore managed services center, ensuring seamless execution and alignment of learning programs with business objectives./ph2 style=margin: 10.0pt 0.0in 0.0in;line-height: 115%;font-size: 13.0pt;font-family: Calibri, sans-serif;color: #4f81bdKey Responsibilities: /h2p style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Program Leadership: Lead the design, development, and execution of large-scale learning and organizational development programs, particularly those with regulatory or compliance implications./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- AI Utilization: Leverage AI tools such as Google Gemini, Copilot agents, etc. to craft novel, individualized solutions for various audiences, to put learning in the flow or work./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Project Management: Apply advanced project management methodologies to plan, execute, and monitor learning initiatives, ensuring timely delivery, budget adherence, and measurable outcomes./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Stakeholder Management: Build and maintain strong relationships with senior stakeholders across business units and geographies to ensure alignment, buy-in, and successful program delivery./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Global Collaboration: Partner with SMEs and functional leaders across regions (including Americas, Europe, UK, and APAC) to gather insights, validate content, and ensure cultural and regulatory relevance./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Vendor & Offshore Oversight: Guide and oversee the work of resources in our offshore managed services center, ensuring quality, timeliness, and alignment with strategic goals./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Change Management: Drive change management strategies to support adoption and sustainment of learning initiatives across the enterprise./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Metrics & Reporting: Define success metrics, track program performance, and report outcomes to executive leadership./ph2 style=margin: 10.0pt 0.0in 0.0in;line-height: 115%;font-size: 13.0pt;font-family: Calibri, sans-serif;color: #4f81bdQualifications: /h2p style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Experience: 10+ years in learning & development, organizational development, or related fields, with at least 5 years in a senior program or project leadership role./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Project Management Expertise: Demonstrated success in managing complex, cross-functional projects using formal project management frameworks. PMP, PRINCE2, or equivalent certification is highly desirable./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Global Exposure: Proven experience working in a global, matrixed organization with cross-cultural teams./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Stakeholder Savvy: Exceptional stakeholder management and communication skills, with the ability to influence at all levels./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Regulatory Knowledge: Familiarity with regulatory training requirements in industries such as finance, healthcare, or pharmaceuticals is highly desirable./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Tools: Growing experience with AI tools and agents to deliver training and development opportunities in novel ways. Proficiency in learning management systems (LMS), collaboration tools (e.g., MS Teams, SharePoint), and project tracking tools (e.g., Jira, MS Project, Monday.com)./ph2 style=margin: 10.0pt 0.0in 0.0in;line-height: 115%;font-size: 13.0pt;font-family: Calibri, sans-serif;color: #4f81bdPreferred Attributes: /h2p style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Clearly articulate in English preferred./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Experience managing or working with nearshore/offshore teams./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serif- Strategic thinker with a hands-on approach to execution./pp style=margin: 0.0in 0.0in 10.0pt;line-height: 115%;font-size: 11.0pt;font-family: Cambria, serifTech-forward learning architect with focus on individualized learning initiatives made possible through AI./pp--------------------------------------------------------------------------------------------------------------------/p,