Key Account Manager - Sales Cybex Exim Solutions Pvt Ltd

About Cybex Exim Solutions Pvt Ltd

Job Description

You will be responsible for managing a portfolio of high-value clients, establishing strong relationships to understand their business needs and objectives. Your role will involve ensuring client retention and growth by overseeing timely renewals, suggesting up-sell/cross-sell opportunities, and recognizing potential within existing accounts. Your expertise in solution selling will be essential as you analyze client challenges in the import-export industry and propose tailored data and intelligence solutions. Another crucial aspect of your job will be client onboarding and training, where you will guarantee a smooth transition for new accounts and provide guidance to optimize product utilization. You will also be in charge of performance reporting, delivering regular updates to clients including reports, insights, and product analytics to showcase return on investment and value. As the primary liaison between clients and the company, you will gather feedback to represent the voice of the customer. Collaborating with product and tech teams, you will work towards enhancing offerings based on client input. Additionally, staying informed about EXIM trends, market shifts, and competitor strategies is vital to provide clients with added value. This is a full-time position with benefits including health insurance, leave encashment, and Provident Fund. The work schedule is during day shifts from Monday to Friday. The role requires in-person work at the specified location.,