Junior Officer ERANAD URBAN SOCIETY

About ERANAD URBAN SOCIETY

Job Description

Job Title: Senior Officer Location: Eranad Urban Society Reporting To: Branch Manager Job Summary: The Junior Officer will be responsible for assisting in the daily operations of the society, including handling customer queries, processing transactions like Fixed Deposits (FD), Recurring Deposits (RD), Daily Deposit (DD), gold loans, and membership-related tasks, while ensuring compliance with society guidelines and policies. Key Responsibilities: Assist customers with opening and managing FD, RD, and other deposit accounts. Support the processing and documentation of gold loans and other credit products. Address member queries, provide information about society products, and promote new schemes. Ensure compliance with KYC norms and internal audit standards. Assist in daily cash handling, reconciliation, and reporting. Support senior staff in day-to-day branch operations and customer relationship management. Qualifications & Skills: Minimum qualification: Bachelors degree (preferably in Commerce, Finance, or Business). Proficiency in MS Office and basic computer operations. Good communication and customer service skills. Ability to work in a team and handle pressure. Experience: 12 years in a similar role in an NBFC, Co-operative society, or financial institution Job Type: Full-time Benefits: Commuter assistance Flexible schedule Internet reimbursement Schedule: Day shift Performance bonus Work Location: In person,