Junior IT Support Technician Mahika Packaging India Limited
Mahika Packaging India Limited
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Asset management, Collaboration Tools, Communication skills, Adaptability, Troubleshooting IT Issues, Resolving Employee Issues, Complaints, maintaining, upgrading hardware, Software Installation, support, Technical knowledge, ProblemSolving Skills
About Mahika Packaging India Limited
Job Description
Job Responsibilities: Troubleshooting IT Issues: Resolve technical problems related to software, hardware, and network systems to ensure smooth operations across the organization. Resolving Employee Issues and Complaints: Serve as the first point of contact for employees experiencing technical difficulties, offering timely solutions and support. Maintaining and Upgrading Hardware: Perform regular maintenance and upgrades on company hardware, including laptops, desktops, and peripherals, to optimize performance. Software Installation and Support: Install, configure, and update software programs, including collaboration tools and productivity applications, ensuring they meet the companys needs. Asset Management: Maintain and track company assets, such as computers, laptops, storage devices, and other tech equipment, ensuring that all devices are up to date and functioning properly. Collaboration Tools: Support the implementation, maintenance, and troubleshooting of communication and collaboration tools, such as video conferencing software, messaging platforms, etc. Qualifications: Education: High school diploma or equivalent (Associate's degree or certification in IT is a plus). Technical Knowledge: Strong understanding of computer systems, software, and networking fundamentals. Problem-Solving Skills: Excellent analytical abilities and problem-solving skills, with a proactive approach to identifying and resolving IT issues. Communication Skills: Ability to explain technical information clearly to non-technical staff and provide clear, actionable solutions. Adaptability: Ability to quickly learn and adapt to new technologies and systems. This role is ideal for someone passionate about IT, with a strong troubleshooting background and a desire to help employees thrive by solving technical challenges. Job Type: Full-time Shift: Day shift Work Days: Weekend only Experience: total work: 1 year (Preferred) Work Location: In person,