Junior IT Support CARE Group of Institutions

About CARE Group Of Institutions

Job Description

You will be responsible for providing technical support to address hardware, software, and network issues encountered by both employees and customers. Your role will involve troubleshooting IT-related problems and ensuring their timely resolution. Additionally, you will be tasked with the installation, configuration, and maintenance of computer systems, software, and peripherals. Routine maintenance activities such as backups and system updates will also fall within your purview. Collaborating with senior IT personnel to roll out new technology solutions will be a crucial aspect of your role. To excel in this position, you should possess a basic understanding of computer systems, hardware, and software. Familiarity with networking fundamentals will be beneficial for fulfilling the job requirements. Strong problem-solving skills and analytical abilities will play a key role in addressing various technical challenges. Effective communication and exceptional customer service skills are essential for interacting with stakeholders. The capacity to thrive in a fast-paced environment is a critical attribute that you should bring to this role. This is a full-time, permanent position with benefits including Provident Fund. The work location is on-site.,