IT SUPPORT EXECUTIVE PEACE VALLEY REHABILITATION CENTRE

  • company name PEACE VALLEY REHABILITATION CENTRE
  • working location Office Location
  • job type Full Time

Experience: 2 - 2 years required

Pay:

Salary Information not included

Type: Full Time

Location: Kerala

Skills: Networking, Hardware, Software, Troubleshooting, ERP system support, install, configure, maintain, Desktop systems, laptop systems, user accounts, Emails, access rights, monitor, respond to service issues, Coordinate with vendors, maintain documentation

About PEACE VALLEY REHABILITATION CENTRE

Job Description

Provide first-level support for hardware, software, and networking issues. Troubleshoot system and network problems, diagnosing and resolving faults. Assist in ERP system support and user troubleshooting. Install, configure, and maintain desktop and laptop systems. Set up and manage user accounts, emails, and access rights. Monitor and maintain computer systems and networks. Respond to service issues and requests in a timely manner. Coordinate with vendors and escalate issues when necessary. Maintain documentation of issues and resolutions. Required Skills: Strong knowledge of networking (LAN, WAN, routers, switches). Good understanding of hardware and operating systems (Windows/Linux). Experience or knowledge in ERP system support preferred. Basic troubleshooting skills for IT infrastructure. Good communication and problem-solving skills. Job Type: Full-time Shift: Day shift Morning shift Work Location: In person,