IT Executive Avyaan Management Pvt. Ltd
Avyaan Management Pvt. Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Bhopal
Skills: Installation, Configuration, Maintenance, Troubleshooting, User Training, Technology evaluation, Documentation, Reporting, Windows, MacOS, Linux, Microsoft Office, google suite, Communication, Customer Service, user account management, Electrical Safety Checks, Problemsolving
About Avyaan Management Pvt. Ltd
Job Description
Job Title: IT Support Executive Reports to: IT Manager/Director Location: Ayodhya Bypass, Bhopal Job Type: Full-time Experience: 1-2 years Job Summary We are seeking an IT Support Executive to provide technical support and maintenance for our computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, be able to work independently, and provide exceptional customer service. Key Responsibilities Installation, Configuration, and Maintenance: Install, configure, and maintain computer hardware, software, and peripherals. Troubleshooting and Resolution: Troubleshoot and resolve system and network issues in a timely and efficient manner. User Training and Support: Train users on how to use software and hardware, and provide ongoing support and guidance. User Account Management: Set up new user accounts and profiles, and assist with password issues. Call-out Response: Respond to call-outs within agreed time limits and prioritize multiple open cases. Technology Evaluation: Test and evaluate new technology to ensure compatibility and effectiveness. Electrical Safety Checks: Conduct electrical safety checks to ensure compliance with safety regulations. Documentation and Reporting: Maintain accurate records of technical issues, resolutions, and user training. Requirements Education: Diploma or Degree in Computer Science, Information Technology, or related field. Experience: 1-2 years of experience in IT support or related field. Technical Skills: Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite. Soft Skills: Excellent communication, problem-solving, and customer service skills. Certifications: CompTIA A+, Network+, or equivalent certifications preferred. What We Offer Competitive Salary: Market-competitive salary and benefits package. Opportunities for Growth: Professional development and growth opportunities within the company. Collaborative Work Environment: Dynamic and supportive work environment with a team of experienced professionals.,