International Voice Process Agent Digiwords
Digiwords
Office Location
Full Time
Experience: 1 - 31 years required
Pay: INR 10000 - INR 20000 /Month
Type: Full Time
Location: 127/730, W-1, Juhi Kalan, Saket Nagar, Kanpur, Uttar Pradesh, India Saket Nagar, Kanpur
Skills: General Skills, Communication, Teamwork
About Digiwords
Job Description
As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries, and providing excellent customer service. You will work on a USA-based process, and must be willing to work on US timings.
Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner
- Respond to customer inquiries and provide excellent customer service
- Resolve customer complaints and concerns in a timely and effective manner
- Meet or exceed sales and customer satisfaction targets
- Work collaboratively with other team members to achieve team goals
- Stay up-to-date with product knowledge and industry developments