International Voice Process Agent Shiv Manpower Job Placement

About Shiv Manpower Job Placement

Job Description

Were Hiring Customer Support Executive Industry: Bpo / Call Center / Customer Shifts: Rotational Shifts (9.00 Am To 6.00 Pm & 2.00 Pm To 11.00 Pm) Key Responsibilities:Handle Customer Queries & Complaints Via Phone, Email, And Chat Professionallyensure High Customer Satisfaction Through Effective Communication & Problem-Solvingescalate Complex Issues To Relevant Teams And Ensure Closuremaintain Records Using Crm/Ticketing Systemsfollow Internal Sops, Call Handling Protocols, And Service-Level Guidelines Skills & Requirements: 23 Years Of Experience In Customer Support / Call Center / Bpo Fluent In English & Hindi (Verbal & Written) Calm, Patient & Skilled In Active Listening Basic Knowledge Of Ms Office & Crm

Salary: Rs. 30000 - Rs. 40000

Qualification: Graduate

Location: Thaltej

Work Hours: 09:00 am - 6:00pm | Monday to Saturday

Job Category: Telecalling

Fluent English

| Type : International | Languages : English, Hindi, Gujarati

Were Hiring Customer Support Executive Industry: Bpo / Call Center / Customer Shifts: Rotational Shifts (9.00 Am To 6.00 Pm & 2.00 Pm To 11.00 Pm) Key Responsibilities:Handle Customer Queries & Complaints Via Phone, Email, And Chat Professionallyensure High Customer Satisfaction Through Effective Communication & Problem-Solvingescalate Complex Issues To Relevant Teams And Ensure Closuremaintain Records Using Crm/Ticketing Systemsfollow Internal Sops, Call Handling Protocols, And Service-Level Guidelines Skills & Requirements: 23 Years Of Experience In Customer Support / Call Center / Bpo Fluent In English & Hindi (Verbal & Written) Calm, Patient & Skilled In Active Listening Basic Knowledge Of Ms Office & Crm. Type : International | Languages : English, Hindi, Gujarati