International Customer Service Executive Athena Communications Private Limited
Athena Communications Private Limited
Office Location
Full Time
Experience: 1 - 31 years required
Pay: INR 18000 - INR 36000 /Month
Type: Full Time
Location: 402, Spaces 912, Above Brand Factory Showroom, Mira Bhayander Road, Mira Road (E) Shri Krishna Garden Society, Mumbai
Skills: General Skills, Communication, Teamwork
About Athena Communications Private Limited
Job Description
NIGHT SHIFT (7.30 PM - 4.30 AM, Monday to Friday) AND WORK FROM OFFICE IN MIRA ROAD SINCE CLIENT IS BASED IN USA. Need fluent English comms (oral and written). Managing Customer Service via email and other backend applications/tools.
- Acknowledge quote requests sent by customers via email.
- Get in touch with our tied up suppliers via email and get quotes from them.
- Update MS Excel report with all of the quote requests received, suggest the profit margin, get it approved from General Manager, enter it into their EComm platform and hand it over to the order team.
- Other Administrative tasks as required.
- 100% backend customer service