Integration SME Manhattan Active WMS Fulfillment IQ

About Fulfillment IQ

Job Description

Job Title: Integration SME Manhattan Active WMS Location: Remote/Onsite as needed Employment Type: Contract or Full-Time Role Summary We are seeking an experienced Integration Subject Matter Expert (SME) to lead and manage integration efforts between Manhattan Active WMS and multiple upstream/downstream systems, including two HOST systems and warehouse automation platforms such as KNAPP, Dematic, and BoxWorks. This role requires deep expertise in WMS integration architecture, message orchestration, and real-time communication protocols to ensure seamless and scalable system connectivity. The ideal candidate will have a proven track record of delivering high-quality integration outcomes, be proactive in issue resolution, and capable of preventing past implementation missteps by bringing a structured and expert-led approach to integration. Key Responsibilities Lead the end-to-end integration between Manhattan Active WMS and: Two enterprise HOST systems (ERP, Order Management, or similar) Material Handling Equipment (MHE) and WCS systems (KNAPP, Dematic) Packing automation and tracking systems (BoxWorks or equivalent) Define and validate interface requirements (real-time and batch), communication protocols (REST/SOAP APIs, Kafka, MQ, SFTP), and data mapping. Collaborate with HOST system architects, MHE vendors, and internal stakeholders to finalize interface specifications and integration timelines. Build and review integration design documents including: Interface Control Documents (ICDs) Data flow diagrams and orchestration logic Error handling and retry strategies Work closely with the Manhattan team (or SI) to configure the MA Integration Layer (IL), Connection Points, and Endpoints. Lead integration testing, validation, and performance tuning. Provide technical guidance during go-live, cutover, and hypercare phases. Required Skills & Experience 5+ years of hands-on experience in WMS integrations, with at least 2+ years on Manhattan Active WMS (MAWM). Experience integrating MA Active WMS with HOST systems and MHE vendors (KNAPP, Dematic, etc.) using industry-standard middleware or native MA integration layers. Strong understanding of JSON, XML, API standards, event-driven architecture, and data translation techniques. Proficient in tools like MuleSoft, Boomi, Azure Integration Services, or MA IL tools. Familiar with warehouse workflows and automation messaging (pick, pack, ship, tote routing, carton tracking). Ability to document, troubleshoot, and optimize complex integration scenarios. Strong communication and leadership skills to avoid misalignment or technical gaps seen in previous implementations. Preferred Qualifications Prior experience with BoxWorks or similar pack-out automation platforms Background in retail, 3PL, or omnichannel warehouse operations Certification in Manhattan Active WMS, integration platforms, or relevant technologies,