India Call Centre Operator (Gujarati) Amplifon
Amplifon
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: soft skills, Interpersonal Skills, MS Office, Tele sales, Product Knowledge, Excellent communication, Knowledge of relevant computer programs, Handling rejection, Flexibility
About Amplifon
Job Description
Job Description Job Profile: Ensuring Client retention and Satisfaction. Outbound / inbound Calling Generating client visit through follow up calls to existing clients. Proven Sales experience. Key expectations from the role: Contact potential or existing customers to inform them about a product or service using scripts. Daily calling on Dialer and Manual calling which will be around 150 approx. in a day. Ask questions to understand customer objections and convince them to visit stores/clinics for Sales. Enter and update customer information in the Excel & CRM. Handle grievances to preserve the company's reputation. Facilitate future sales. Daily coordination with our clinical and field team to ensure the work is completed on time Qualification: Bachelors Skill Requirements Excellent communication, soft skill to build customer rapport for effective interaction and interpersonal skills. Good knowledge of relevant computer programs (Auto dialers) & MS office. Proven track record of successfully meeting Tele sales goal. Ability to learn about products and services and describe/explain them to prospects. Cool-tempered and able to handle rejection. Flexibility and Ability to adjust to changing priorities in a fast-paced environment.,