Hotel Receptionist Cellbay Mobiles & Electronics Pvt Ltd
Cellbay Mobiles & Electronics Pvt Ltd
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: Record Keeping, Office Management, MS Office, Communication skills, Customer service orientation, Greeting, Welcoming guests, Answering questions, Addressing complaints, Handling incoming calls, Mail Management, Outgoing Mail Preparation, Office Supplies, Expense Monitoring, Office Machines, Language Proficiency, Organization, Multitasking, Problemsolving
About Cellbay Mobiles & Electronics Pvt Ltd
Job Description
A Front Desk Representative is a professional who serves as the first point of contact for all customers of a business. Here are the key responsibilities and skills associated with this role: Responsibilities: 1. Greeting and Welcoming Guests: As a Front Desk Representative, youll greet visitors and make them feel welcome as they approach the front desk. 2. Answering Questions and Addressing Complaints: Youll be responsible for answering inquiries from guests and addressing any complaints they may have. 3. Handling Incoming Calls: Youll answer all incoming calls and either redirect them or take messages. 4. Mail Management: Receiving letters, packages, and other mail items, and distributing them appropriately. 5. Outgoing Mail Preparation: Drafting correspondence and securing parcels for outgoing mail. 6. Office Supplies: Monitoring office supplies and placing orders when necessary. 7. Record Keeping: Keeping updated records and files. 8. Expense Monitoring: Tracking office expenses and costs. 9. Additional Duties: Taking up other assigned tasks, such as travel arrangements or scheduling. Requirements and Skills: 1. Experience: Proven experience as a front desk representative or in a relevant position. 2. Office Machines: Familiarity with office machines (e.g. printer). 3. Office Management: Knowledge of office management and basic bookkeeping. 4. Language Proficiency: Proficient in English (both oral and written). 5. MS Office: Excellent knowledge of MS Office, especially Excel and Word. 6. Communication Skills: Strong communication and people skills. 7. Organization and Multi-Tasking: Good organizational abilities and the ability to handle multiple tasks. 8. Problem-Solving: Ability to address issues and solve problems. 9. Customer Service Orientation: A customer-oriented approach. Education: High School diploma, additional qualifications are a plus Job Type: Full-time Benefits: Food provided Paid time off Provident Fund Shift: Rotational shift Experience: total work: 1 year (Required) Work Location: In person,