Helpdesk Coordinator Raygain Technologies Pvt Ltd

  • company name Raygain Technologies Pvt Ltd
  • working location Office Location
  • job type Full Time

Experience: 1 - 1 years required

Pay: INR 15000 - INR 22000 /Month

Type: Full Time

Location: delhi, Delhi

Skills: NULL

About Raygain Technologies Pvt Ltd

Job Description

Coordinate And Monitor Helpdesk Operations To Ensure Efficient And Timely Support.Assign And Prioritize Incoming Support Tickets Using Helpdesk Software.Provide First-Level Technical Support And Escalate Complex Issues To Appropriate It Staff.Track Performance Metrics And Generate Reports On Service Desk Activities And User Satisfaction.

Salary: Rs. 15000 - Rs. 22000

Qualification: Graduate / Female Only

Location: Jor Bagh

Work Hours: 9:30 AM - 6:30 PM | Monday to Saturday

Job Category: Receptionist

Good English

1 - 2 Years Experience Compulsory.


Coordinate And Monitor Helpdesk Operations To Ensure Efficient And Timely Support.Assign And Prioritize Incoming Support Tickets Using Helpdesk Software.Provide First-Level Technical Support And Escalate Complex Issues To Appropriate It Staff.Track Performance Metrics And Generate Reports On Service Desk Activities And User Satisfaction. 1 - 2 Years Experience Compulsory.