Help Desk Support Specialist Soteria
Soteria
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Haryana
Skills: Technical Support, Troubleshooting, Desktop Computers, Customer Support, Communication, Interpersonal Skills, Software applications, Help desk support, It Systems
About Soteria
Job Description
Company Description Soteria, a digital enterprise under the Tenon Group, provides IT-based services to automate security and facility management, ensuring cost optimization for its customers. Backed by the extensive experience of its sister company, Soteria serves as a comprehensive provider of technology solutions and man-power optimization. The company's holistic approach addresses both tangible and intangible aspects of customer needs. Role Description This is a full-time, on-site role for a Help Desk Support Specialist located in Gurugram. The Help Desk Support Specialist will be responsible for providing technical support, troubleshooting issues, assisting with desktop computers, and offering customer support. The specialist will handle help desk support requests, resolve technical problems promptly, and ensure customer satisfaction. Qualifications Technical Support and Troubleshooting skills Experience with Desktop Computers and Help Desk Support Customer Support skills Strong communication and interpersonal skills Ability to work independently and collaboratively in a team Knowledge of IT systems and software applications Bachelor's degree in Information Technology, Computer Science, or a related field is preferred,