Head Of Collections Hire Rightt - Executive Search

About Hire Rightt - Executive Search

Job Description

Job Title: Head Collections Location: Mumbai, India Industry: Fintech / NBFC / Lending Experience: 15+ years Type: Full-time | Senior Leadership Total Compensation: INR 1 Cr+ (Based on experience and performance) About the Company A fast-scaling fintech company enabling credit access for Indias underserved entrepreneurs and MSMEs is looking for an experienced Head Collections. The company focuses on unsecured lending products and operates with a strong digital backbone, advanced analytics, and customer-first culture. Role Overview As the Head Collections, you will lead the design and execution of the national collections strategy for unsecured lending products. The ideal candidate has a deep understanding of fintech or NBFC collection frameworks, strong leadership capabilities, and a data-led approach. Key Responsibilities Develop & implement strategy for recovering unsecured credit (personal loans, credit cards, etc.) Lead and scale field and tele-calling teams across India Use automation, analytics & digital tools to enhance efficiency and customer experience Monitor portfolio trends, optimize cost-to-collect, and reduce NPAs Collaborate with product, credit risk, and operations to refine collection practices Ensure compliance with applicable laws and internal policies Present detailed performance reports and insights to leadership Your Background Bachelors degree in Finance, Business, or Economics (MBA preferred) 15+ years of experience in collections or recovery (preferably in fintech, NBFCs, or digital lending) Proven success managing large teams and third-party agencies Hands-on with tech-enabled collection models and legal recoveries Strong analytical, leadership, and cross-functional collaboration skills To apply, send your CV to: kris@hirerightt.ca,