Guest Relations Executive Ramada By Wyndham Jamshedpur Bistupur
Ramada By Wyndham Jamshedpur Bistupur
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Jamshedpur
Skills: Communication skills, Customer Service skills, Receptionist Duties, Guest Relations Skills, Sales skills, TimeManagement, Organizational Skills
About Ramada By Wyndham Jamshedpur Bistupur
Job Description
Company Description We suggest you enter details here. Role Description This is a full-time role for a Guest Relations Executive located on-site at Ramada By Wyndham Jamshedpur Bistupur. The Guest Relations Executive will be responsible for welcoming and assisting guests, managing reservations, handling guest inquiries, addressing any issues or concerns, and ensuring a high level of customer satisfaction. The role also includes coordinating with other departments to fulfill guest requests efficiently and maintaining guest records. Qualifications Exceptional Guest Relations skills to provide a welcoming and seamless experience for all guests Strong Communication skills for effective interaction with guests, staff, and management Excellent Customer Service skills to manage inquiries, complaints, and ensure guest satisfaction Sales skills to promote hotel services and manage reservations Proficiency in Receptionist Duties such as handling check-ins, check-outs, and maintaining guest records Excellent time-management and organizational skills Ability to work collaboratively as part of a team Prior experience in the hospitality industry is a plus Bachelor's degree in Hotel Management, Business Administration, or related field preferred,