Go HighLevel Expert ORISSA ESPRESSO PRIVATE LIMITED

About ORISSA ESPRESSO PRIVATE LIMITED

Job Description

Job Summary

We are seeking a skilled Workflow and GHL Specialist to develop, optimize, and maintain automated workflows and customer relationship management (CRM) systems. The ideal candidate should have strong expertise in GHL platforms ( HubSpot, Salesforce, Zoho, or similar), workflow automation tools (Zapier, Make, or Power Automate), and data integration techniques. The role requires proficiency in streamlining processes, improving system efficiency, and providing end-user.

Job Desc:

• GHL Workflow Development & Automation

• Design, implement, and maintain automated workflows to streamline business processes.
• Integrate third-party applications and services with the GHL platform.
• Utilize tools like Zapier, Make, or Power Automate to create efficient data pipelines and trigger-based actions.

• GHL Configuration & Customization

• Configure and customize GHL systems to meet business needs.
• Develop custom fields, modules, and workflows within GHL.
• Ensure seamless data mapping and synchronization between the GHL and other systems.

• Data Management & Analysis

• Ensure data accuracy, consistency, and cleanliness in the GHL.
• Build reports and dashboards to track key metrics and provide insights.
• Perform regular audits to identify and resolve data inconsistencies.

• User Support & Troubleshooting

• Provide technical support for GHL and workflow-related issues.
• Identify and resolve integration failures, errors, and performance bottlenecks.
• Collaborate with end-users to optimize workflows and improve usability.

• Performance Optimization & Security

• Optimize workflows for efficiency and scalability.
• Implement security best practices to protect customer data and prevent unauthorized access.
• Ensure compliance with data protection regulations (GDPR, CCPA).

• Collaboration & Continuous Improvement

• Work closely with sales, marketing, and operations teams to align GHL capabilities with business goals.
• Stay up to date with GHL updates, new features, and industry trends.
• Continuously enhance workflows and automation strategies to improve productivity.

Skills Required:

• GHL Expertise: Proficiency in platforms like HubSpot, Salesforce, Zoho, or similar CRM systems like GHL 
• Workflow Automation: Hands-on experience with tools such as Zapier, Make (Integromat), Power Automate, etc.
• Integration Skills: Ability to integrate third-party applications with CRM platforms.for example GHL to VBOUT
• GHL Customization: Experience in configuring and customizing CRM fields, modules, and workflows.
• Data Management: Strong skills in maintaining data accuracy, consistency, and cleanliness within CRMs.
• Reporting & Dashboards: Ability to build custom reports and dashboards for tracking KPIs.
• Technical Support: Capable of providing user support and troubleshooting workflow or CRM issues.
• Performance Optimization: Knowledge of optimizing workflows for better scalability and performance.
• Security & Compliance: Understanding of data protection regulations (e.g., GDPR, CCPA) and CRM security best practices.
• Collaboration: Ability to work closely with cross-functional teams like sales, marketing, and operations.
• Analytical Thinking: Proactive in identifying inefficiencies and improving existing workflows.