Front Office Manager ( After Sales ) Mercedes-Benz Coastal Star

  • company name Mercedes-Benz Coastal Star
  • working location Office Location
  • job type Full Time

Experience: 3 - 3 years required

Pay:

Salary Information not included

Type: Full Time

Location: Ernakulam

Skills: Customer Service skills, Communication skills, ProblemSolving Skills, Ability to manage a team, Knowledge of automotive industry, Luxury Vehicles, Excellent organizational abilities, Multitasking abilities

About Mercedes-Benz Coastal Star

Job Description

Company Description Mercedes-Benz Coastal Star is a premier dealer for Mercedes-Benz passenger vehicles in Kochi and Trivandrum. Role Description This is a full-time on-site role for a Front Office Manager (After Sales) at Mercedes-Benz Coastal Star in Ernakulam. The Front Office Manager will be responsible for overseeing after-sales services, managing customer inquiries and concerns, coordinating service appointments, and ensuring overall customer satisfaction and revenue, Managing entire front office team. Qualifications Customer service skills, Communication skills, and Problem-solving skills Experience in after-sales services and dealership operations Ability to manage a team and prioritize tasks effectively Knowledge of automotive industry and Luxury Vehicles Excellent organizational and multitasking abilities Diploma/B-Tech ( Automobile or Mechanical ),