Front Office Associate Paul John Resorts & Hotels
Paul John Resorts & Hotels
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Customer Service, Communication, collaboration, Hospitality, Organization
About Paul John Resorts & Hotels
Job Description
Guest Reception: Greet and welcome guests with a warm, friendly demeanor. Seating Management: Assign tables based on reservation status and guest preferences; ensure efficient use of dining space. Reservation Coordination: Manage bookings and maintain an organized reservation system. Communication: Relay information between guests and service staff to ensure smooth operations. Customer Service: Address guest inquiries and concerns promptly and professionally. Ambiance Maintenance: Ensure the front-of-house area is clean, organized, and inviting. Collaboration: Work closely with servers, managers, and kitchen staff to coordinate service flow. Assistance: Help with special events and functions as needed.,