Front Office Assistant HORIBA PVT ENTERPRISES
HORIBA PVT ENTERPRISES
Office Location
Full Time
Experience: 2 - 2 years required
Pay: INR 2800000 - INR 3800000 /year
Type: Full Time
Location: Bangalore
Skills: Front office, Guest Relations, guest service, Receptionist
About HORIBA PVT ENTERPRISES
Job Description
Key responsibilities include greeting guests, checking them in and out, managing reservations, and handling payments. They also answer inquiries, provide information about the hotel and local area, and resolve guest issues or complaints
- Greeting and Welcoming: Creating a positive first impression by warmly greeting guests upon arrival.
- Check-in and Check-out: Efficiently managing the process of registering guests and processing their departure.
- Answering Inquiries: Providing information about the hotel, its services, and local attractions.
- Handling Complaints: Addressing guest concerns and resolving issues to ensure satisfaction.