Front Desk & Travel Admin Dhyey Consulting

About Dhyey Consulting

Job Description

As a Front Desk and Administrative Support Specialist, you will play a crucial role in ensuring smooth operations at the front desk, providing administrative support, and managing travel desk responsibilities. Your primary responsibilities will include: Front Desk Duties: - Warmly greet and assist visitors, clients, and employees with professionalism and friendliness. - Answer phone calls, address inquiries, and direct calls to the appropriate departments. - Maintain a tidy and organized reception area and oversee front desk operations. - Handle incoming and outgoing mail and packages securely. - Monitor visitor access to ensure security procedures are followed. Administrative Support: - Offer general administrative support by scheduling meetings, managing calendars, and coordinating office supplies. - Maintain accurate records, reports, and documentation of stationery and office items. - Assist with data entry and manage both physical and digital filing systems. - Support various departments with administrative tasks as required. Travel Desk Responsibilities: - Manage the travel desk for domestic and international travel within the allocated budget. - Plan travel in accordance with the travel policy and adjust policies as needed with approval. - Coordinate travel arrangements such as booking flights, hotels, and ground transportation for employees. - Create and oversee travel itineraries, ensuring accuracy and timely communication with travelers. - Provide assistance to employees with travel-related queries and support during their travels. - Stay up-to-date on travel policies and regulations to ensure compliance. - Contribute to policy-making and standard operating procedure development. Qualifications: - High school diploma or equivalent; additional education in administration or related fields is a plus. - 3-4 years of experience in front desk, administrative roles, and travel desk functions. - Strong organizational skills, attention to detail, and excellent verbal and written communication skills. - Proficiency in Microsoft Office Suite and other relevant software. - Ability to multitask effectively in a fast-paced environment and a customer service-oriented approach. Preferred Skills: - Experience with travel booking systems and procedures. - Knowledge of office management systems and procedures. - Ability to maintain confidentiality while handling sensitive information. Working Conditions: - This role is based in a typical office environment. - Occasional overtime or flexibility in working hours may be required during busy periods.,