Front Desk Receptionist Riseup Overseas Private Limited

We are seeking a professional and friendly Front Desk Executive to serve as the first point of contact for our student visa and immigration consultancy office. You will be responsible for welcoming clients, managing appointments, handling inquiries, and supporting daily administrative operations to ensure a smooth and efficient front office environment.

Key Responsibilities:

• Greet clients and visitors warmly, creating a welcoming atmosphere at the front desk.
• Handle incoming calls, emails, and walk-in inquiries regarding student visas, admissions, and immigration processes.
• Schedule and manage appointments for counseling sessions and document submissions.
• Maintain and update client records in the CRM system or database.
• Coordinate with counselors and case officers to ensure timely client follow-ups.
• Manage front office operations including mail handling, stationery inventory, and cleanliness.
• Handle client feedback, complaints, and escalate issues to the concerned departments when needed.