Floor Manager (Administrative) DWARKESH VENTURES LLP

About DWARKESH VENTURES LLP

Job Description

About Snow Park Dwarka: Snow Park Dwarka is a family-friendly indoor amusement park that brings the joy of real snow and winter activities to the west coast of India. We are committed to delivering a safe, fun, and unforgettable experience to our guests. Were looking for a dynamic Floor Manager (Administrative) who can lead from the front, manage on-ground operations, and ensure smooth guest flow and team coordination. Key Responsibilities: Oversee daily floor operations, including guest flow, attraction readiness, and safety protocols. Supervise floor team members including activity attendants and cleaning crew. Ensure excellent customer service and promptly resolve guest issues or complaints. Monitor cleanliness, staff behavior, and operational efficiency across all zones. Conduct daily briefings and update staff about shift responsibilities, offers, and park rules. Support the Operations Manager in managing crowds during peak hours, holidays, and events. Qualifications & Skills: Graduate in Hospitality, Business Administration, or related field (preferred but not mandatory). 12 years of experience in floor or operations management (hospitality, retail, or entertainment industry preferred). Strong leadership, communication, and interpersonal skills. Ability to stay calm under pressure and manage large footfall. Good command over Hindi, English, and Gujarati (preferred). Willing to work in shifts, weekends, and holidays. Job Perks: Growth opportunities in park operations and customer experience roles How to Apply: Send your updated resume to snowparkdwarka@gmail.com with the subject line: Application Floor Manager (Administrative) Contact: +91-95459 79961 Job Type: Full-time Schedule: Day shift Work Location: In person,