Field Engineer / Technician Dynakode Technology Private Limited

About Dynakode Technology Private Limited

Job Description

As a Field Service Technician, your main responsibility will be to provide service and customer support during field visits or dispatches. You will be required to tie workflow to schedule efficiently and manage all on-site installation, repair, maintenance, and test tasks. Diagnosing errors or technical problems and determining proper solutions will be a key part of your role. Additionally, you will need to produce timely and detailed service reports, document processes, and operate the vehicle in a safe manner while using field automation systems. It is crucial to follow all company's field procedures and protocols diligently. Collaboration with the technical team and sharing information across the organization is essential for successful completion of tasks. Understanding customer requirements and providing appropriate recommendations or briefings will be part of your daily interactions. Building positive relationships with customers is also a significant aspect of this role, as it contributes to overall customer satisfaction and retention.,