Escalation Specialist Voice Hiringepics
Hiringepics
Office Location
Full Time
Experience: 2 - 2 years required
Pay: INR 1 - INR 1 /Month
Type: Full Time
Location: Indore
Skills: Interpersonal Skills, Conflict resolution, Customer Service, Excellent communication, Problemsolving, Call center environment, Attention to Detail, Organizational Skills, Proficiency in using customer service software, Empathy with customers
About Hiringepics
Job Description
Company Description we suggest you enter details here. Role Description This is a full-time on-site role for an Escalation Specialist Voice at Hiringepics in Indore. The Escalation Specialist Voice will be responsible for handling escalated customer concerns, providing excellent customer service, and ensuring timely resolution of issues. Qualifications Excellent communication and interpersonal skills Strong problem-solving abilities and conflict resolution skills Ability to work well under pressure and in fast-paced environments Experience in customer service or a call center environment Attention to detail and good organizational skills Proficiency in using customer service software and tools Ability to empathize with customers and provide effective solutions Previous experience in handling escalated customer issues is a plus Location-Indore CTC upto 30K,