Escalation Executive Fabrico
Fabrico
Office Location
Full Time
Experience: 1 - 1 years required
Pay: INR 200000 - INR 250000 /year
Type: Full Time
Location: Lucknow
Skills: Customer Service, Verbal communication, written communication, Analytical skills, Excel, Word, Powerpoint, ProblemSolving Skills
About Fabrico
Job Description
FABRICO CLEANING SOLUTIONS brings you the best Tech-driven Laundry & Dry cleaning services. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction. Roles & Responsibilities: Maintain excellent customer satisfaction and review support tickets for appropriate resolution Provide customer support through phone and chat Work with other departments to resolve customer issues in a timely manner Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Qualification : Having experience in Customer Service of max up to 1 year. Excellent verbal and written communication, analytical and problem-solving skills. Strong customer service skills. Knowledge of Excel, Word, and PowerPoint. Location - Lucknow Salary - 15,000 to 20,000 Per Month,