Ecommerce Operations Manager The Affordable Organic Store
The Affordable Organic Store
Office Location
Full Time
Experience: 4 - 4 years required
Pay:
Salary Information not included
Type: Full Time
Location: Hyderabad
Skills: Procurement, Inventory Management, Warehousing, Customer Support, Data analytics, KRAs, recruitment, Training, Mentoring, Vendor Management, Contract Negotiation, Process design, SOPs, Reporting, Dashboards, Lastmile delivery, KPIs
About The Affordable Organic Store
Job Description
Key Responsibilities Oversee end-to-end operations, including procurement, inventory management, warehousing, last-mile delivery, and customer support. Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction. Use data analytics to monitor performance, identify bottlenecks, and drive continuous improvement across all operational functions. Define, track, and report on KPIs (Key Performance Indicators) and KRAs (Key Result Areas) for all teams under your supervision. Recruit, train, and mentor team members, fostering a culture of accountability and high performance. Collaborate with cross-functional teams (tech, marketing, finance) to support business growth and new initiatives. Ensure compliance with all statutory and regulatory requirements related to operations, logistics, and customer service. Manage vendor relationships and negotiate contracts to optimize procurement and logistics costs. Design and implement scalable processes and SOPs for all operational activities. Prepare and present regular reports and dashboards to senior management on operational performance and improvement plans. Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Work Location: In person,