Dispatch Executive Unifor Tech Solutions Private Limited

Job Overview:

The Dispatch Executive is responsible for ensuring timely and accurate dispatch of products and services, managing logistics operations, tracking shipments, and coordinating with drivers, vendors, and other teams. The role requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

Order Processing & Dispatching:

Review orders and process dispatch details.

Organize and schedule shipments based on priority and customer needs.

Ensure all dispatch paperwork, including delivery notes and invoices, is accurately prepared.

Coordination:

Coordinate with drivers and transportation companies for timely delivery of goods.

Ensure that delivery vehicles are properly loaded, and routes are optimized.

Track shipments and resolve any issues regarding delivery delays or discrepancies.

Inventory Management:

Ensure that inventory levels are updated and manage stock movement in the warehouse.

Assist in tracking stock for timely dispatch and avoid overstock or stock-outs.

Customer Communication:

Communicate with customers regarding order status, delays, or issues.

Address customer inquiries and complaints professionally and promptly.

Documentation & Reporting:

Maintain accurate records of dispatch details, including delivery schedules, shipment tracking, and vehicle usage.

Prepare daily, weekly, and monthly reports on dispatch activities, performance, and inventory.

Quality Control:

Ensure the safe handling of goods during dispatch.

Check for damage or defects in products before dispatch.

Compliance:

Adhere to all company policies, safety protocols, and legal regulations during dispatch activities.

Ensure proper documentation and compliance with transportation regulations.