Director- Global Head Payroll Leading GCC

  • company name Leading GCC
  • working location Office Location
  • job type Full Time

Experience: 8 - 8 years required

Pay:

Salary Information not included

Type: Full Time

Location: Karnataka

Skills: budget oversight, Continuous improvement, Cost Reduction Strategies, Operating Model Design, Strategic Technology Partnerships, Service Catalogue Management, Global Risk Control Framework Design, Service Performance Oversight, Service Design Streamlining, Service Quality Enhancement, Service Speed Optimization, GSC Optimization, Digital Proposition Development, Service Performance Insight, Employee Tax Committee Membership, HR Change Forum Participation, Design Authority Collaboration, SOX Process Ownership, Customer Centric Design, HR Value Streams Support, Core HR Technologies Alignment

About Leading GCC

Job Description

Define the operating model including location, technology, process and controls across the core three services Influence strategic technology partners to increase value to organisation Accountable for the service catalogue, service standards and measurement Accountable for the design of Global Risk & Control Framework and associated monitoring Responsible for global service performance oversight Responsible for budget oversight and working closely with the CAO team to drive the cost of service and if required any recovery mechanisms Through continuous improvement, look to streamline the service design to drive efficiency, enhanced service quality and speed of service, whilst looking to maximize the GSCs to drive the digital proposition Provide service performance insight to the Service Management forum, supporting Servco engagement and EXCO reporting Member of the Employee Tax Committee, HR Change Forum and Design Authority to work closely with the wider GSO community and central design / digital teams to ensure end to end design considerations and user experience is considered Responsible for SOX process ownership Accountabilities for Business, Customers and Stakeholders Impact on the Business/Function The service impacts all employees. Drive robust customer centric design to simplify and enhance experience Drive continuous improvement to reduce costs whilst maintaining high service levels Support HR value streams to operationalise solution to meet business need. Leverage core HR technologies to align across markets and maximise return in investment ,