Desktop Support Technician Karthik Computers
Karthik Computers
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 15000 - INR 29000 /Month
Type: Full Time
Location: 1st Floor, Amman complex, No. 3, 55, 200 Feet Radial Rd, Echangadu, Signal, Kovilambakkam, Chennai, Tamil Nadu 600129 Kovilambakkam, Chennai
Skills: General Skills, Communication, Teamwork
About Karthik Computers
Job Description
Job Title: Laptop Repair Specialist / Desktop Support Engineer
Company: Karthik Computers
Location: Chennai, Tamil Nadu]
Job Type: Full-time
Experience Level: 1-3 years (Freshers with technical skills may also apply)
About Karthik Computers:
Karthik Computers is a trusted name in computer sales, services, and support. We specialize in laptop and desktop repairs, IT hardware solutions, AMC services, and more, catering to individual and business clients with quality and reliability.
Job Summary:
We are looking for a skilled and customer-focused Laptop Repair Specialist or Desktop Support Engineer to join our technical support team. You will be responsible for diagnosing, repairing, and maintaining laptops, desktops, and related hardware and software.
Key Responsibilities:
Diagnose and troubleshoot hardware and software issues in laptops, desktops, and peripherals.
Replace faulty components such as RAM, hard drives, motherboards, screens, keyboards, etc.
Perform OS installations, software setups, driver updates, and virus removals.
Provide on-site and in-shop technical support to customers.
Maintain service logs and documentation of all repair activities.
Assist customers with basic IT support, data backup/restoration, and preventive maintenance.
Coordinate with vendors for part replacements under warranty (if applicable).
Ensure timely delivery of repaired systems and maintain customer satisfaction.
Requirements:
Diploma / ITI / B.Sc / BCA / BE in Computer Science, Electronics, or a related field.
1-3 years of experience in laptop/desktop servicing or technical support.
Solid understanding of computer hardware, operating systems (Windows/Linux), and troubleshooting methods.
Familiarity with BIOS setup, formatting, partitioning, and driver installations.
Good communication and interpersonal skills.
Ability to work independently and manage time efficiently.
Preferred Skills:
Chip-level servicing knowledge (added advantage).
Experience handling AMC clients or bulk support environments.
Two-wheeler with valid license (for field support).
Working Hours: Shift 10 AM to 7 PM & 11 PM TO 8.30 PM
Contact: 8438804855/9790558855